Systems Management

Microsoft Endpoint Manager Resources

Topics: Systems Management

Configuration Manager (SCCM / ConfigMgr) has had a long life. And, with each passing year, things change. When I first started working, there were several forums for SMS, then SCCM, and now ConfigMgr. However, with the TechNet forums closed, if you need help, where are some of the places to look for assistance from your peers? That’s the question, so I wrote this blog post to provide you with a list of Microsoft Endpoint Manager resources.

Microsoft Endpoint Manager Resources - Networking

Microsoft Endpoint Manager Resources – Forums

The Microsoft Q&A forums are what has replaced the TechNet forums. Each Q&A (Questions and Answers) area is listed below. Remember that since you can tag a post within Microsoft Q&A, you can cross-post a topic within one or more area. That’s what I call handy because it means that you don’t have to create two different posts for the same topic!

Microsoft Endpoint Manager – Intune

ConfigMgr

Autopilot

For the most up-to-date and complete list of Microsoft Q&A areas related to MEM, ConfigMgr, Azure AD and Autopilot, check out https://docs.microsoft.com/en-us/answers/products/enterprise-mobility-security.

Other Non-Microsoft Forums

The following forums/groups are listed in no particular order.

You will find that I pop into the Windows-Noob and Prajwal Desai forums frequently. I like these sites because, first and foremost, spammers are quickly removed. Only valid questions and answers are permitted.

Reddit

Microsoft Endpoint Manager Resources - Reddit Bells

When I first wrote this blog post, there was no easy way to “follow” a topic on Reddit. Now you can hit the “Bell” (gold arrow) and you will receive notifications within your inbox (green arrow). You can still use the old method too, but I find the RemindMeBot, to be clunky.

Reddit - Recast Software

You can also follow people or companies (gold arrow) on Reddit, so this helps you stay current whenever something new is posted.

Facebook Groups

Facebook groups are both good and bad. There are many public groups, so you can always find one that interests you, BUT this is also where the bad happens. There CAN BE a lot of spammers in these public groups trying to “sell” you their latest “Udemy” course or something else. Good groups have moderators that will clean out the spammers quickly. Which is much appreciated! There are also a lot of private groups too. These groups tend to be better than public groups because before you can even join, you must be approved. Approval is generally easy. Just ask and 99% of the time you will be approved. This simple method helps cut down on the number of spammers. And moderators tend to protect the group from spammers which isn’t always the case with public groups.

There are FAR too many Facebook groups related to MEM to list all of them here. Plus, I don’t recommend joining every single one because there is a lot of duplication between the groups.

Here are just a few of the Facebook groups you might be interested in following:

TechKonnect

Similar to Reddit, you can “follow” a post. All you do is select “…” in the top right-hand corner of the post and then click on the bell. There is no need to reply with the “following” comment.

LinkedIn

Similar to Facebook, there are a ton of MEM-related groups on LinkedIn. There is also a lot of duplication between them, so I have only listed a couple of groups. Unlike Facebook, LinkedIn tends to be more professional. In my opinion, that’s definitely a plus.

Recast Software

Did you know that Recast has a support forum for Right Click Tools community users? Yes, it is true – Recast Software Discourse. If you are a Right Click Tools Enterprise, Endpoint Insights, or Shift Left customer, you can post your questions there too, but contacting our customer support team will be faster.

Recast Software also has an ideas page (open to everyone) where you can submit and vote on what features you’d like to see us implement. https://ideas.recastsoftware.com/

Twitter

There is a long list of people you should be following on Twitter. To help get you started, you should check out Cathy Moya’s MEMUserGroups and my Follow Friday List that I published back in 2020. I also recommend that you follow @Recastsoftware because we will keep you in the loop with updates about community events and blog posts/articles that you might have missed, including when Recast’s latest Endpoint Management Recap is posted!

Do you have other Microsoft Endpoint Manager resources that should be included on this list? Let me know @GarthMJ!

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